CTI (Computer Telephony Integration):

  Enables integration of telephone communications and information technology.

  Users can manage calls, increasing efficiency and productivity.

  Dialing can be done from Outlook or any other DDE enabled application.

The systems we install offer rich CTI functionality using the telecommunications industries two most established protocols, helping you to improve communications and productivity throughout your entire company.

Functions include synchronised screen presentation, screen based telephone operation, contact and message management and many other time saving, cost efficient features that had previously been restricted to large organisations. With the systems we install these features are available to all types and sizes of organisations, and with the ability to link into current office software, such as database and contact management applications, there is no need to learn additional software to take advantage of CTI.