Bronze Service

We provide you with telephone support via our technical helpdesk. Should you have any questions about your network, problems or just need expert advice, our friendly team is just a phone call away.

You will be provided with a customer number and secure Log-In ID for our website which will allow fast web-based fault submission, to cut service time down even further. Our trained personnel will talk you through troubleshooting and resolving any issue you might have You may also access your account online, request and authorise a quotation, check when work is to be carried out and even browse through engineers notes after the work has been completed.

Bronze Maintenance cover offers you:
  Telephone technical support
  Web based fault submission
  Next working day response times
  Free consultations

In addition to all of this, should your business model alter, or your I.C.T. requirements change in any way, you are entitled to a free consultation on the technologies available, and more importantly what solutions they can offer your particular situation, whether it be simply removing the need for a paper fax machine by sending documents direct from your desktop, or bespoke software that will dynamically move your data from a backend database to a customers website.

Download our Bronze Service Cover information sheet: