Support Contract information... Server information... additional Service we can offer you...

Complex networks need regular maintenance and support. Where downtime is not an option, we provide a preventative care service. Our team of engineers will carry out a series of tests designed specifically for your server or domain at least once a month. These tests are designed to check the servers primary and secondary functions, and also to root out any potential problems before they occur.


The Gold maintenance level offers you:

     Immediate response for existing cases
     2 hour response times for web submissions
     4 hour on site attendance.
     All hardware and software is covered
     Regular server and network health checks and security tests.
     Remote assistance from Adept Systems technical specialists

Download our Gold Service Cover information sheet (PDF): click to download (700kb)...

 
   
   
   
    Click the spheres below to view Maintenance details for BRONZE, SILVER, GOLD or TOKEN maintenance levels.
bronze service cover... silver maintenance cover... gold service cover... support tokens...